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Frequently Asked Questions

What is royalty free?

Royalty free means that you can use these samples for pretty much anything you like.  From adverts to jingles, system bangers to phone ring tones, you’re free to do whatever you like with them safe in the knowledge that you’ll never need to pay a royalty fee to anyone.   All we ask is that you don’t re-sell these samples in a sample pack context, that you can’t do.

Can I use these sounds on any project?

Sure can, let your imagination go wild.  As always, we’d love to hear what you produce with them too.

I have forgotten my password, now what?

Just click the ‘forgot password’ link in the account sign in area.  If you’re struggling, drop us an email to [email protected]

Do you have a refund policy?

Indeed we do.  If you’re not 100% satisfied with your purchase then we’ll be happy to exchange it for another product.  A huge amount of time goes into making each sample pack ensuring you get only the highest of quality with each purchase but what makes you happy could be different to us so always feel free to get in touch and we’ll swap it right away for you.

What are MIDI files?

Midi files are files which contain note and velocity information.  Just drop them into your DAW of choice and it will show the notes that we used in making our music loops.  You can then add a synth or sampler instrument of your choice.

Is the site safe?

Indeed it is.  The payment process is powered by Stripe and we promise to never share your details with anyone else.  You’re safe with us.

What payment methods do you accept?

You are able to pay with all major credit / debit cards and also Paypal is available.

How do I get in touch?

Just drop us a mail to [email protected] – we’ll get back to you asap.

How do I get a refund?

Just email our info account with your issue and purchase number and we’ll do our best to help you in all circumstances.   We’re here to help.

How do I download a product?

After you’ve purchased an item you’ll be directed to your downloads page in your account area.  You can access this at any time and download products you’ve previously purchased.